Recomendaciones para la aceptación de servicios públicos digitales por parte de ancianos con bajos ingresos en ciudades inteligentes mediante el diseño centrado en el ser humano

Autores/as

DOI:

https://doi.org/10.29147/datjournal.v9i2.820

Palabras clave:

Ciudades inteligentes, Aceptación de la tecnología, Personas mayores, Diseño centrado en el ser humano, TEMAC

Resumen

Antecedentes: En Brasil, el gobierno federal ha desarrollado una plataforma digital para los servicios de salud pública, con los gobiernos estatales y municipales conectando sus soluciones para unificar el registro de los ciudadanos. Objetivo: Comprender los fenómenos involucrados con el fin de proporcionar recomendaciones para la adopción de tecnologías digitales por personas mayores de bajos ingresos en el contexto de las ciudades inteligentes. Métodos: Se utilizó la teoría del enfoque meta-analítico consolidado (TEMAC) para una revisión sistemática de la literatura (SBR) y por estudios de caso presentados en un curso de postgrado de Diseño, realizado en colaboración entre dos universidades federales brasileñas. Resultados: Creación de recomendaciones en tres categorías en el marco del diseño centrado en el ser humano. Conclusiones: Este estudio identifica oportunidades para el desarrollo de productos, servicios y políticas públicas para la inclusión digital de las personas mayores de bajos ingresos en el contexto de las ciudades inteligentes.

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Biografía del autor/a

Maria Lilian de Araújo Barbosa

Holds a PhD in Design from the Federal University of Paraná, with research focused on the integration of digital assistive technologies in housing for low-income seniors and human-entred design. STEAM background includes a degree in design (visual arts), a postgraduate degree in ergonomics, and a master’s degree in mechanical engineering, with the best dissertation award at the 2019 International Workshop on Assistive Technology. Expertise includes qualitative research using qualitative datasoftware, artificial intelligence, project management, working with multidisciplinary teams, focus group development and conceptual tool design.

Lívia Flávia de Albuquerque Campos

Adjunct Professor at the Federal University of Maranhão. She has a PhD in Design from Universidade Estadual Paulista "Júlio de Mesquita Filho" - UNESP - Bauru. She holds a Master's degree in Design from the same institution. She holds a Bachelor's degree in Industrial Design, with a major in Product Design, from the Federal University of Maranhão - UFMA. She is a permanent professor in the Graduate Programme in Design PPGDG - UFMA, in the Design and Ergonomics research line. She is co-leader of the Research Group and Laboratory LABDESIGN Experience and Innovation - UFMA. She is a member of UFMA's Research Ethics Committee. She is a reviewer for the journals: Estudos em Design, Educação Gráfica, Ergodesign and HCI and Tríades em Revista. Subjects of interest: Product and Interface Design, Product and Interface Ergonomics, Human x Product Experience.

Maria Lúcia Leite Ribeiro Okimoto

Post-doctorate at the Technische Universitat München, Fakultät für Maschinenwesen Lehrsthul für Ergonomie from July 2012 to Feb 2013, Germany. PhD in Production Engineering from the Federal University of Santa Catarina and RWTH-Aachen, Germany (2000). Master's in Production Engineering from the Federal University of Santa Catarina (1994). Degree in Industrial Design from the Federal University of Paraná (1983). Full Professor in the Department of Mechanical Engineering at the Federal University of Paraná. Vice-coordinator of the Graduate Programme in Design (2022-2024). Coordinator of the Araucária Foundation's NAPI-TA - New Research and Innovation Arrangements in Assistive Technology (2022-2027). Working in the Undergraduate Mechanical Engineering course at UFPR and in the Postgraduate Programmes: Mechanical Engineering (PGMEC) and DESIGN (PPGDesign) at UFPR. She coordinates the Ergonomics and Usability Laboratory (LABERG, UFPR). Coordinator of the Assistive Technology Research and Development Network (RPDTA). She works in the following areas: Product Development, Inclusive Design, Usability, Ergonomics, Assistive Technology, Smart DESIGN, Modelling.

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Publicado

2024-09-09

Cómo citar

Barbosa, M. L. de A., Campos, L. F. de A., & Okimoto, M. L. L. R. (2024). Recomendaciones para la aceptación de servicios públicos digitales por parte de ancianos con bajos ingresos en ciudades inteligentes mediante el diseño centrado en el ser humano. DAT Journal, 9(2), 240–262. https://doi.org/10.29147/datjournal.v9i2.820

Número

Vol. 9 Núm. 2 (2024): ARTE, DISEÑO Y TECNOLOGÍA

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Artículos

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Derechos de autor 2024 DAT Journal

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Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.