de Castro Schenkel, A., Cavalcante, R.A. de S., Schmitt, M. and Merino, G.S.A.D. 2024. Overview of academic research on Service Design with a focus on accessibility. DAT Journal. 9, 2 (Sep. 2024), 51–69. DOI:https://doi.org/10.29147/datjournal.v9i2.802.